Richard Bucker

Rick Case VM

Posted at — Dec 19, 2018
DO NOT BUY OR LEASE FROM Rick Case Volkswagen. When I leased my car there was a prepaid service addendum in the contract. The car has 20,000 original miles and has been a total LEMON from the start. Now they tell me the service is not covered and I have to pay for it. Granted it is only $75 but if you consider it was baked into the lease then I likely paid interest for that over the life of the lease.
I have had similar service issues at Rick Case Honda so it seems that the apple is not falling far from the tree.
Sure... buyer beware and I should have been aware of the details... but let's be real. Do you ever read the terms and conditions ever time you install some software, use some service or accept the cookies policy?